For information on COVID-19 (Coronavirus) and curfews click.
  • Sign In

Rental Conditions

EMR CAR RENTAL TERMS OF USE


DRIVER AGE AND DRIVER'S LICENSE


The driver's license and age conditions for renting are as follows:


Economic class: At least 3 years of valid driver's license and to be over the age of 22.
Middle class: At least 3 years of valid driver's license and to be over 23 years old.
Upper and luxury class: At least 5 years of valid driver's license and to be over 25 years old.


Users who do not use a Latin alphabet driver's license (Russia, China, Syria, etc.) must present their valid international driver's license and passport (if they are not a Turkish citizen) along with their own driver's license at the time of rental.

RENTAL PERIOD


The rental period is at least 1 day (24 hours). Reservations 59 min. delay is optional, when the delays reach 1 hour, the full day price of the daily rental fee is charged.


KILOMETER LIMIT


The mileage limit varies according to the rental days, but is indicated in the table below. Rentals of 30 days or more are limited to 3500 km. If the kilometer limits are exceeded, a fee of 1TL + VAT is charged per kilometer crossing the limit.




Daily KM Limits for Eco and Luxury Group Vehicles:

 

DAY

KM

DAY

KM

1

300

16

2200

2

600

17

2300

3

900

18

2400

4

1000

19

2500

5

1100

20

2600

6

1200

21

2700

7

1300

22

2800

8

1400

23

2900

9

1500

24

3000

10

1600

25

3100

11

1700

26

3200

12

1800

27

3300

13

1900

28

3400

14

2000

29

3500

15

2100

30

3500

Our Monthly KM Limit is 3500KM for our Eco and Upper Group Vehicles.








DEPOSIT


Our rental customers are required to have a credit card issued in their own name during the rental. A deposit of at least 750 TL for economic group vehicles and 1000 TL for medium group vehicles and 2000 TL for upper group vehicles is taken from this credit card, depending on the group of the vehicle they rent. (It may vary depending on the vehicle condition.)


FINDEX QUERY


Your financial analysis* must comply with Emr Car Rental criteria in order for your reservation to be finalized for all groups and to receive your vehicle. *“Your financial analysis is submitted to T.C. on www.findeks.com. It can be done with your ID number and your GSM number registered in T.C banks. After receiving this information in the inquiry, you must confirm the message sent to your GSM number registered in T.R banks.


FUEL


Vehicles are taken back at the delivered fuel level. The fuel difference between the purchase fuel level and the delivery fuel level will be requested from the tenant by adding a 30% service fee depending on the fuel prices at the time of delivery.

ONE WAY RENTALS


In case the vehicle is received and returned to another office, the one-way fee stipulated by Emr Car Rental is applied.


ADDITIONAL DRIVER


In order for a person other than the renter to use the vehicle, valid identity and driver's license information must be written on the contract at the beginning of the rental, the additional driver's signature must be included in the contract and daily additional driver fees must be paid. If this rule is not followed, the insurances received will be deemed invalid and the tenant and users will be held responsible for all damages.


ADDITIONAL SERVICES


Additional Service

Per Day / Per Rent

Price (1-15 Days)

Price (+15 Days)

GPS / Navigasyon 

 Günlük 

  20 TL 

20 TL 

Baby / Child Seat

 Günlük

 25 TL

25 TL 

                        Additional Driver

 Günlük

 25 TL

25 TL 

Additional 250 Km

 Kiralama Başına

 250 TL

250 TL 

Additional500 Km

 Kiralama Başına

 450 TL

450 TL 

   Additional1000 Km

Kiralama Başına

850 TL

850 TL

EXTRAORDINARY POLICY


Vehicles are not allowed to be taken outside the borders of Turkey.


CANCELLATION REFUND AND CHANGE


If you notify us of your cancellation request up to 24 hours before your vehicle purchase time, the total amount you paid for the rental will be refunded to your credit card.


If you stop buying the vehicle without notifying us at your planned vehicle purchase time and/or you notify us of your cancellation request less than 24 hours before your planned vehicle purchase hour, the remaining amount will be refunded to your credit card after one-day fee deduction.


TRAFFIC FINES – HGS/OGS


Traffic fines belong to the tenant. 50 TL + VAT service fee is charged separately for traffic fines paid by Emr Car Rental. If the vehicle is detained from traffic, this period is added to the rental period. Parking lot delivery costs vary according to the place of detention and will be invoiced to the tenant.


For the HGS/OGS service used in toll highway and bridge crossings, the usage fee and additional 100 TL/rental service fee are collected separately from the rental fee.


INSURANCE AND ASSURANCES


There is an exempt rent a car insurance in the vehicles, and in case of any damage, accident, etc., the tenant is obliged to pay 400 Euro + VAT for Economic vehicles, 500 Euro + VAT for Medium group vehicles, 750 Euro + VAT for Upper Group vehicles. By purchasing the assurance packages at the bottom, you can adjust your risk according to your own limits in case of damage, accident, etc.

Sigorta Çeşidi

Açıklama

1-15 Gün

16-30 Gün

Mini Damage Insurance

It gives you the right to cover material damages of 5 cm or less (scratches, dents, dents) that may occur on the body of the vehicle with your statement up to 500 TL without a report.

59 TL 

59 TL 

 LCF (Tire-Glass-Headlight) Insurance

LCF protects the damages that may occur in the tires, glass and headlights without the need to report and with a declaration of 600 TL. The damage must not be to more than one part of the vehicle. It only applies to one-sided damages.

29 TL

29 TL 

Full Insurance Assurance (SCDW)

It is a full insurance package that eliminates the exemption amounts and all risks in the motor insurance.

99 TL

99 TL 

Young Driver Package(+1)

If the age group is not suitable for renting a car, it provides the right to rent a car by adding 1 year in addition to your age. It is obligatory to purchase it together with Mini Damage Insurance.

89 TL

89 TL 


IMPORTANT INFORMATIONS


In all cases that are excluded from the coverage in the general conditions of the insurance, the vehicle is used under the influence of alcohol, drugs, outside the legal speed limits and incorrectly, it is used by someone other than the person whose name is written on the rental contract, accident and alcohol reports are not received, and the vehicle and its reports are returned to Emr Car Rental within 24 hours. If it is not delivered to the head office in Turkey, the tenant's liability for damage continues.


In the event of an accident, do not neglect to get an accident and alcohol report by applying to the nearest police or gendarmerie center without changing the location of your vehicle. Otherwise, the insurance will be deemed invalid and the tenant will be responsible for all damage costs and material / moral losses given to third parties. Emr Car Rental reserves the right to change the rental prices and conditions and the type of vehicle specified in the reservation without prior notice when deemed necessary.

Car Rental News
    01
    Search

    We use cookies to improve the use of our site. You are agreeing to the use of cookies.

    I agree
    Whatsapp phone