Cancellation & Refund Policy

If you notify us of your cancellation request until 12 hours before your reservation, the entire amount you paid will be refunded to your card without interruption.


Our refund practices in your other cancellation requests;


If there is less than 2 hours left from the vehicle delivery date you specified during the reservation, or if the vehicle is not received on the relevant date without requesting cancellation, the 1-day rental fee will be deducted and the remaining amount will be refunded to your credit card, but if your rental total period is 1 day, no refund will be made.


If there is more than 12 hours before the pick up time of your reservation, no deduction will be made.


Price differences may occur in requests for changes in your reservation. For such cases, please contact the reservation center 08508501724 or our channels at [email protected].


Policy update date: 01.01.2021